At Netgain, we believe there is a “better way” to deliver IT and we closely partner with healthcare organizations and financial firms to help navigate complex technology challenges and increasing regulations. From designing the solution around your desired outcomes to implementing and maintaining it to your complete satisfaction, we have the people with experience that can take care of it all.
Healthcare and financial IT is all we do. Netgain has tailored IT solutions and organized dedicated teams to build specific industry knowledge in each vertical for nearly 20 years. We serve clients from our headquarters in St. Cloud, Minnesota, and have local offices and distributed data center locations throughout the United States.
Providing healthcare and financial IT in the most beneficial manner involves deep experience and specialization. The people behind your technology is crucial, and our IT and support professionals are fully committed to ensuring that you are pleased and your needs are fully met.
- Receive an average overall Support Team client satisfaction score of 4.8 out of 5
- Average client lifetime over 6 years
- BAA (Business Associate Agreement) signed for every customer
- Dedicated Account Manager for each customer
- Connect with vendors to resolve issues on our client’s behalf
- Receive an average Support Team courtesy score of 4.9 out of 5
- Aim to identify and resolve issues before client sees an issue
- Patches and updates proactively implemented
- Dedicated and flexible environment tailored to client’s unique needs