Resource Center
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3 Ways Recent Grads Will Impact Your Technology
Students across the country are cramming for finals, planning graduation parties, and preparing themselves for their first “real world” jobs. The National Center for Education Statistics (NCES) projects nearly 2…
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Social Engineering: How to Protect Your Practice from an Attack
Remember the great con-artist, Gregor MacGregor, known as the “king of all con-men?” He convinced people to invest in an entirely fictitious country that he had conjured up. More recently,…
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“WannaCry” Malware Infestation Affects Systems Around the Globe
On Friday May 12, a new Malware infestation, dubbed “WannaCry”, began affecting systems in Europe and Asia. Though some action was taken to shut down the initial variant of this…
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How Our Moms Make Us Better
“All that I am or hope to be, I owe to my angel mother.” ~Abraham Lincoln My mom is certainly an angel mother that Abraham Lincoln talked about. She raised…
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The Preferred Security Tools in Healthcare
Security challenges and data privacy continue to be leading concerns for healthcare organizations. Now that an individual medical record can go for an average of $363 on the black market,…
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What’s the Total Cost of IT for Your Practice?
Every three to four years, healthcare practices go through a refresh and upgrade cycle that causes stress on human and financial resources. As an alternative to the traditional refresh cycle,…
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Ready for a Hardware Refresh? 3 Key Considerations
Has it been three to four years since you last refreshed your servers? Are your users frustrated because of slow workstations? Before you go out and purchase all new servers…
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The Neurology Center Case Study
With eight clinical locations, a state of the art sleep lab and an administrative facility, The Neurology Center is the premier provider of neurological services in the Washington DC metro…
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What’s the Lifespan of Hardware and Software?
Hardware and software refreshes are often viewed as expensive capital investments that never last long enough. When properly planned for, though, refreshes can enable your practice’s growth by boosting productivity…
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6 Ways Clinics Effectively Manage Compliance
While the No. 1 priority of healthcare practices is patient satisfaction, compliance continues to be a significant focus for practices across the nation. Modern Healthcare reports that in 2016, there…
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The 4 P’s of Effective SLA Evaluation
Whether you’re shopping for a car, appliances, or another major purchase, you likely pay extra attention to the warranty. What does it cover? How long does it last? What are…
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The 4 Communication Styles of Our Netgain Support Team
What’s your communication style? Throughout your career, you’ve likely taken a personality test of some sort. Based on your answers to a defined set of questions, you’ve been identified as…