Resource Center
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The Neurology Center Case Study
With eight clinical locations, a state of the art sleep lab and an administrative facility, The Neurology Center is the premier provider of neurological services in the Washington DC metro…
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What’s the Lifespan of Hardware and Software?
Hardware and software refreshes are often viewed as expensive capital investments that never last long enough. When properly planned for, though, refreshes can enable your practice’s growth by boosting productivity…
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6 Ways Clinics Effectively Manage Compliance
While the No. 1 priority of healthcare practices is patient satisfaction, compliance continues to be a significant focus for practices across the nation. Modern Healthcare reports that in 2016, there…
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The 4 P’s of Effective SLA Evaluation
Whether you’re shopping for a car, appliances, or another major purchase, you likely pay extra attention to the warranty. What does it cover? How long does it last? What are…
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The 4 Communication Styles of Our Netgain Support Team
What’s your communication style? Throughout your career, you’ve likely taken a personality test of some sort. Based on your answers to a defined set of questions, you’ve been identified as…
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How You Can Protect Your Practice or Firm with Whitelisting
Antivirus software is about 40 percent effective, according to ZueS Tracker, a tool that tracks malicious hosts. This statistic is startling, especially for organizations that rely almost solely on antivirus…
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Telecom: Keeping Your Practice Connected
There is a lot of buzz in the healthcare industry about the cloud – public or private, pros and cons, cost and ROI. What there isn’t a lot of discussion…
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Clinics Augment IT Team with Cloud Provider
For almost 50 years, Multicare Associates has provided a wide array of primary care services. An internal IT staff managed Multicare Associates’ IT environment for 30 providers and 200 staff…
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2017 HIMSS Conference Review: 5 Key Takeaways
For anyone who has attended the annual HIMSS conference, you know it can be overwhelming. 2017’s HIMSS Annual Conference was no different, with over 40,000 health IT professionals and 1,200+…
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One Cloud Provider for All of Your Practice’s Applications
A typical physician practice may use Microsoft as their cloud provider for Office 365, use their EHR software provider for their EHR, use a private cloud provider for their practice…
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6 Attributes of a Preferred EHR Cloud Provider
Your EHR is the lifeblood of your practice. Likely the most critical aspect of your practice’s productivity. Yet, so many practices don’t properly research where their EHR is hosted. We’ve…
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5 Ways Client Feedback Made Us Better
Collecting and acting on client feedback has long been identified as a way to improve client satisfaction, reduce client churn and build employee engagement and morale. Netgain has always been…